LHD Awarded Best Practices Agency for Fourth Consecutive Year

September 10, 2019

LHD Benefit Advisors, an Indianapolis-based employee benefit firm, has been selected for the fourth year in a row to be part of an elite group of independent insurance agencies around the United States participating in the Independent Insurance Agents & Brokers of America (IIABA or the Big “I”) “Best Practices” Study Group.

“LHD considers itself a learning organization, one that prides itself on being a leader in an ever changing industry, and committed to excellence,” LHD President Jeff Hadden said. “Being recognized again as a Best Practices Agency is not only rewarding and humbling at the same time, but proof that we are delivering on our promises.”

Only 267 independent agencies throughout the U.S. qualified for inclusion in the 2019 Best Practices Study. An IIABA affiliated state association or an insurance company must first nominate the agency which then must qualify based on outstanding customer retention, growth, stability and financial management. More than 1,300 agencies were nominated this year.

The Best Practices Study was initiated by IIABA in 1993 as the foundation for efforts to improve agency performance. The annual study of leading independent insurance agencies, which is conducted for IIABA by Reagan Consulting of Atlanta, Ga., documents the business practices of these high performance agencies and urges others to adopt similar practices.

About LHD

LHD, a full service employee benefits firm, was established in 1999 (as LoCascio Hadden & Dennis) and has grown to become one of the top benefit advisory firms in Indiana. LHD provides technical expertise through a team of experienced benefit professionals in important areas such as benefit strategy, plan evaluation, design, and monitoring, plan benchmark analysis, PPACA compliance, wellness integration, on-site clinic management, vendor assessment, employee communication and benefit administration for clients. For more information contact Brianne Mullally, Director of Marketing, at 317-663-8303 or bmullally@lhdbenefits.com.


Founded in 1896, IIABA is the nation’s oldest and largest national association of independent insurance agents and brokers, representing a network of more than 300,000 agents, brokers and their employees nationally.  Its members are businesses that offer customers a choice of policies from a variety of insurance companies.  Independent agents and brokers offer all lines of insurance – property, casualty, life and health—as well as employee benefit plans and retirement precuts. www.independentagent.com.

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