Robin is a Lead Account Manager at LHD Benefits Advisors, working primarily with mid-sized clients. As Lead Account Manager, Robin assists the mid-market account management team with training needs and projects, as well as being an advocate for the mid-market team. Robin also assists her own clients in implementation of new products, benefit administration technology, preparing benefit communications, compliance issues, and day to day customer service. Robin has been with LHD Benefit Advisors since 2001, and is a tenured employee that has seen many changes in the world of employee benefits.
Prior to joining the firm, Robin spent 13 years at Farm Bureau Insurance and Healthsource Indiana, working in multiple roles which allowed her to become an expert in health claim adjudication and client service.
Outside the office, Robin enjoys volunteering with the Humane Society of Hamilton County, spending time outdoors and is an avid reader.
“The LHD team truly cares about each other and their clients. I’m sincerely grateful to work for such a terrific company with wonderful people.”