ACCOUNT MANAGERTerry Kelley-Crouse

Terry joined the LHD team in September 2021.

Terry currently serves as an Account Manager to LHD’s mid-market clients. She guides her clients through the implementation of new plans, open enrollment processes, and ensures their plans are up to compliance standards.

Outside of the office, you’ll find Terry with her sons, daughters, and grand-dogs. She also enjoys watching K-dramas and is learning to speak Korean!
250 W. 96th Street, Suite 350
Indianapolis, Indiana 46260
(317) 343-2744


LHD feels like I’ve found a new home–the work is challenging, yet exciting with a wonderful group of caring people who have welcomed me with open arms and made my day-to-day work life a pleasure.
  • Work experience
  • 2022

Terry joined the LHD team as a mid-market Account Manager.

  • 2015-2022

Throughout her 6 year tenure at Butler University, Terry began as a Benefits Specialist and later became the Senior Benefits & Total Rewards Analyst.

  • 2009-2015

Throughout her 5 year tenure at hhgregg, Terry began as an HR Coordinator and later became the Benefits Manager, where her responsibilities included the management, administration, and ensured compliance of the company’s benefit plans.

  • 2004-2008

Terry began her career in HR as a temporary assistant with Preferred Sourcing, LLC., later rising to become an HR Generalist/Benefits Specialist where she provided strategic support for the planning, development and implementation of all HR strategies.

  • 1984 – 1981 

Terry received a Bachelor’s degree in Biology and a Master’s in Biology Teaching from the University of West Florida.

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