At the Office
Katie joined LHD in May of 2017. She is as an account manager for small to mid-sized clients, helping them implement new plans, renewals, and manage their daily service issues. Katie is very detail-oriented and works well connecting with her clients, and quickly responding to client inquiries and needs.
She has worked in the benefits industry for a more than three years, and is most passionate about connecting with her clients and making sure they receive the best service. Katie also loves to continue to grow and expand her knowledge as the insurance world is ever-changing. She knows that being on your game and in the know is very important in servicing clients and providing the best options for their employees and business.
Outside of the Office
Katie loves to travel and has been all over the world. Her love began when she worked in South Korea teaching English to children, and was able to travel around Asia during vacation breaks. She has been to Thailand, Singapore, Malaysia, Indonesia, China, Ireland, France and Italy. Outside of work, Katie spend her time with her one year old daughter (Clara), and husband (James) of 4 years. Katie also loves crafts and to sew and scrapbook.
Ball State University
Bachelor of Science, Fine Arts