THE LHD STORYServicing the Industry
for More Than 21 Years
We are fiercely and passionately independent. We were founded, service clients, and continue to grow based on this philosophy. Our independence allows us to put clients first, not stakeholders or private equity.
Last year we experienced a 96% client retention rate and have an NPS of 92 (more than double the industry average). We have three former insurance carrier executives on staff that have each had a behind-the-scenes look into how every other benefits advisory firm in the state services their clients. All three chose LHD for their future.
But most importantly, we have the most experienced, consistent, and reliable account management teams who dedicate their work lives to improving the experience for each unique client.
We’re proud to represent 200 Indiana employers, half a million Hoosiers, and more than $2B in healthcare spend.
1999
May
LHD is Established
LoCascio Hadden and Dennis, LLC is established by four industry veterans, all with equal ownership and a common vision for the future of benefit advisory services.
2001
March
LHD Creates United Benefit Advisors
Two LHD founders establish United Benefit Advisors (UBA), an Indianapolis based not-for-profit dedicated to building a collaborative environment and raising the water line for independent insurance agencies across the country.
2002
September
LHD Finds a New Home
LHD establishes a new office located at 10585 North Meridian Street.
December
10 Employees
The LHD staff grows to 10 full time employees.
2006
February
Retirement Joins the LHD Team
LHD Retirement, headed by John Ludwig, joins the LHD team.
2007
December
UBA Creates Largest Benchmarking Survey
Our UBA partners collaborate to create the largest and most statistically credible benefits plan benchmarking survey in the country. With more than 20,000 verified responses, the survey provides key statistics on health plan elements. The survey enables employers to compare their plans with those of similar employers based on health plan type, workforce size, and industry or location.
2012
August
LHD Moves Headquarters
LHD moves to new office space at 250 West 96th Street to accommodate growth.
December
23 Employees
LHD grows to 23 full time employees.
2013
February
LHD Establishes Vital Incite
LHD establishes Vital Incite, a data warehouse and population health analytics platform designed to bring light to health care spend, direct population health and wellness initiatives, and improve synergy between client vendors. Vital incite is invested in turning benefit plan data into actionable information. The system helps us define what it means to run a high performing plan, and it helps us lead clients to better plan management decisions.
August
Special Olympics Charity Event
The team combined efforts to pull a FedEx plane several feet and raise money for the Special Olympics. We didn’t win, but we had the most fun!
2015
December
LHD First Appears on IBJ’s Book of Lists
LHD first appears on IBJ’s Book of Lists for Largest Indianapolis-Area Independent Insurance Agencies-Brokerages.
2019
March
LHD Celebrates 20 Year Anniversary
LHD celebrates a major milestone, 20 years, and celebrates the company our founders built from four employees to 50+. We announce a new mission statement and core values, and distribute the first annual Report to Stakeholders.
July
AchieveWell 4 Star Award
In 2019 LHD developed an internal wellness committee, Live Healthy Daily, and we were awarded the AchieveWell 4 Star award by Wellness Council of Indiana.
December
50 Employees
LHD grows to 50 full time employees.
2020
March
LHD Wins Best Places to Work in Indiana for 5th Consecutive Year
2016, 2017, 2018, 2019, 2020 – LHD is proud to continue providing a workplace environment where all employees can thrive.
2021
July
LHD Receives AchieveWell 5-Star Award
LHD has been awarded the 5-Star AchieveWELL designation through the Wellness Council of Indiana. As an organization we are focused on the many ways we can work to enhance the lives of the people we touch.
November
LHD Adds Two New Equity Partners
Marcus Bowling and Michael Piercefield were named equity partners of LHD Benefit Advisors (LHD) on November 2, 2021. Bowling and Piercefield join founders Jeff Hadden and Bill Drew.
2022
January
LHD Announces Sale of Vital Incite
LHD is excited to announce that effective January 1st, Vital Incite has been acquired by Alera Group — a national benefits advisory with distribution channels that will allow Vital Incite to continue to grow and scale, further enhancing the data-driven insights that we are able to provide to our self-funded clients.
February
A Best Place to Work in Indiana
2016, 2017, 2018, 2019, 2020, 2021, 2022 – LHD is proud to continue providing a workplace environment where all employees can thrive.
March
LHD Receives NPS Score of ’92’
The survey was sent to all of LHD’s current clients and received a 50% response rate. This year’s score is a 1-point improvement from the previous survey and marks the company’s continuous efforts of providing exceptional customer service.
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