We are fiercely and passionately independent. We were founded, service clients, and continue to grow based on this philosophy. Our independence allows us to put clients first, not stakeholders or private equity.
Last year we experienced a 96% client retention rate and have an NPS of 92 (more than double the industry average). We have three former insurance carrier executives on staff that have each had a behind-the-scenes look into how every other benefits advisory firm in the state services their clients. All three chose LHD for their future.